Legal Address

Partners in Performance Excellence
Bentley University
175 Forest Street, AAC160
Waltham, MA 02452

Mailing Address:

Partners in Performance Excellence

P.O. Box 222

New Milford, CT 


Executive Director

Jordan Munn

Troy, NY

PiPEx Advisors

Colleen Bolton

Client Services Officer

National Quality Review, Inc.

Boston, MA

Michelle Davis

North Andover, MA

Dick Eppig


Strategic Management Consulting Group

Winchester, MA   

Christopher Hutchins

Manager of Continuous Improvement


East Longmeadow, MA   

Kay Kendall


Richardson, TX

Linda M. McGowan

Worcester, MA

Diane Schmalensee


Schmalensee Partners

Boston, MA

Michael Vinson

Senior Quality Manager

Lockheed Martin Missiles & Fire Controls

Chelmsford, MA

Michael Woronka

CEO, Action Ambulance

Wilmington, MA

PiPEx Board of Directors

Michelle Eddy Ackerman


Action Ambulance Service

Wilmington, MA

Calin Moldovean


President, Business Assurance



Darlene Ryan
Corporate Secretary

Director of Quality and Risk Management

Hillside Family of Agencies

Rochester, NY

Steven Cano

Chief Pharmacy Officer

Cambridge Health Alliance

Cambridge, MA

Mary Ellen Crittenden

Vice President, Quality/Patient Safety Officer

Greater Hudson Valley Health System

Middletown, NY

Tom Pasakarnis

Veterans Experience Office

Department of Veterans Affairs

Mary-Ellen Piche

Healthcare Consultant

Albany, NY

Art Ream

Chief Information Security Officer

Cambridge Health Alliance

Cambridge, MA

Ginger Rinas

Quality Manager

Hillside Family of Agencies

Rochester, NY

Jim Segovis

Associate Professor of Management

Bryant University

Smithfield, RI

Wayne Wyckoff

Continuous Improvement Leader


Springfield, MA

PiPEx is a 501(c)3 non-profit organization.

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