Performance excellence is
an integrated approach to organizational performance management that results in
(1) delivery of ever-improving value to customers and stakeholders, contributing to ongoing organizational success;
(2) improvement of your organization’s overall effectiveness and capabilities; and
(3) learning for the organization and for people in the workforce. [NIST website]
Partners in Performance Excellence's vision is to Be the partner of choice for organizations and communities pursuing a culture of innovation, process excellence, and role model visionary leadership.
Small or large, nonprofit, healthcare, service, government, or manufacturing. Whether your Baldrige journey is just beginning, or well underway. We partner with organizational and community leaders in southern New England and New York to cultivate organizational performance excellence.
Partners in Performance Excellence is a 501(c)3 non-profit organization serving Massachusetts, New York, Connecticut, and Rhode Island, with Baldrige based offerings and services.
PiPEx accepts applications for some feedback levels year round. For information see the Feedback and Recognition page
Partners in Performance Excellence exists to help organizations become more effective, competitive and sustainable through the use of the proven Baldrige Principles for Performance Excellence.
Learn more about the Baldrige Framework and how it works
We are part of a nationwide network of nonprofits that support the national Baldrige Performance Excellence Program by recognizing role model organizations. Learn about the Baldrige Alliance. We are the feeder system for the national Baldrige program, which oversees the nation's only Presidential award for performance excellence.
Not sure that performance excellence or Baldrige are for you?
Organizations that won their state quality award compared to a control group show superior performance in operating profit margins, return on assets, and return on equity.
National award winners have also shown tremendous growth over a control group of similar organizations in faster growth in stock price appreciation, faster growth in sales, and faster growth in total assets.
In fact, organizations that use this process show high levels and improvement trends in a variety of indicators – financial, customer/student/patient/stakeholder, employee, and operations.