Partners in Performance Excellence is a 501(c)3 non-profit organization serving Massachusetts, New York, Connecticut, and Rhode Island, with Baldrige based offerings and services.
We support your performance excellence journey:
  • assessments,
  • recognition,
  • workshops,
  • training,
  • benchmarking,
  • networking.
Small or large, nonprofit, healthcare, service, government, or manufacturing. Whether your Baldrige journey is just beginning, or well underway.  

PiPEx accepts applications for some feedback levels year round.  For information see the Feedback and Recognition page

For more information on being an examiner, see our Examiner Information page.

Look for upcoming training and workshops here.

Support PiPEx by becoming a member today.  Learn more about the benefits of membership here.

Key dates for 2020


  • Intent to apply due: May 11, 2020

  • Completed Applications due July 30,2020


(Note: Level 1 applications can be submitted any time.  Level 2 and 3 applications can be submitted any time for some organizational members.) 


  • For 2020, PiPEx will hold Examiner Training in August if there are applicants and a demand for training. If not, we encourage you to contact our sister organizations in New England (, Ohio ( or Pennsylvania ( Many other states also provide examiner training.  Check out for more information.

Performance excellence is

an integrated approach to organizational performance management that results in (1) delivery of ever-improving value to customers and stakeholders, contributing to ongoing organizational success; (2) improvement of your organization’s overall effectiveness and capabilities; and (3) learning for the organization and for people in the workforce. [NIST website]


Learn more about the Baldrige Framework and how it works


Partners in Performance Excellence exists to help organizations become more effective, competitive and sustainable through the use of the proven Baldrige Principles for Performance Excellence. By providing high- value and personalized assessments, training, benchmarking, networking and recognition, we enhance the growth of jobs and economic prosperity in our region.  Our feedback will help you align your people and resources while keeping the whole system in mind.

We are part of a nationwide network of nonprofits that support the national Baldrige Performance Excellence Program by recognizing role model organizations.  Learn about the Baldrige Alliance.  We are the feeder system for the national Baldrige program, which oversees the nation's only Presidential award for performance excellence.  


Not sure that performance excellence or Baldrige are for you? 


Consider the data from one study in 2011. Organizations that won their state quality award compared to a control group show superior performance:

  • Operating profit margins of 46.8% versus 2.7%

  • Return on assets of 10.3% versus -5.5%

  • Return on equity of 18.7% versus -5.9%.


In another similar study in 1992, award winners show tremendous growth over a control group of similar organizations:

  • 58% faster growth in stock price appreciation

  • 116% faster growth in sales

  • 114% faster growth in total assets

  • 229% growth in employees.

In fact, organizations that use this process show high levels and improvement trends in a variety of indicators – financial, customer/student/patient/stakeholder, employee, and operations.​


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PiPEx is a 501(c)3 non-profit organization.

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