Events and Training


Partners in Performance Excellence hosts a variety of workshops, training and events throughout the year, and will pass along information about high-quality training and learning opportunities given by other organizations. Whether you are looking to learn more to improve your own business, become an examiner, write a successful award application, or schedule a customized combination of training that is right for you -- you have come to the right place. Learn with PiPEx and catalyze your improvement!

Baldrige 101


Get acquainted with the basics of the Baldrige Criteria for Performance Excellence, what it is and what it is not, why the framework has been successfully used by other organizations to understand opportunities for improvement and create an alignment of processes.

Learn how to get started by using one of the options to start an assessment of your organization using the Criteria for identifying gaps.


This workshop is highly recommended for organizations that want to learn how the Criteria can help them get started with a continuous improvement framework.

• Overview of Baldrige Criteria Categories 1-7

• Four factors used to evaluate process: Approach, Deployment, Learning and Integration (ADLI)

• Four factors used to evaluate results: Levels, Trends, Comparisons and Integration (LeTCI)


At the end of this session, you will

• Understand the basics of the Baldrige Criteria

• Learn how to utilize one of three options to move your organization to the next level:

o Begin an Organization Profile

o Begin assessing your organization against the Criteria

o Begin your performance excellence journey with PiPEx’s Introductory coaching and facilitation

Learning and Events Delivered by Others


Partners in Performance Excellence (PIPEx), in partnership with the Alliance for Performance Excellence, is part of a national partnership to host an event to transform local government.  Check out Govapalooza, a 5-day virtual conference March 1-5 with globally recognized speakers like Steve Wozniak and national Baldrige recipients who have used the Baldrige Framework to transform their government organizations. 


Use the promo code "Baldrige" for a $100 discount!  More information here:

Quest for Excellence Conference

Attend the virtual 32nd Quest for Excellence® Conference, Monday, April 12- Thursday, April 15, 2021 and learn best practices from the 2019 and 2020 Baldrige Award recipients, as well as past awardees! 

The Award recipients will be highlighted in both live and on-demand sessions and archived for viewing after the event, so you don’t have to miss any of the action. 

Register today and take advantage of the advance discount rate. 

Attend Virtual Quest and take home solutions to help your organization achieve breakthrough performance and results.  The conference sessions and activities include: 

  • Opening and closing plenary sessions featuring the senior leaders of each of the 2019 and 2020 Award recipients as they share role-model practices 

  • Live Q&A sessions during which the Award recipients’ senior leaders will answer your questions 

  • More than 70 on-demand sessions by current and former Award recipients from all sectors sharing their proven performance management practices and real-world insights in strategy, customers, workforce, and many more areas essential to business success 

  • A keynote presentation on April 15 by Cheryl Cran, Founder, NextMapping™/ and CEO of parent company Synthesis at Work Inc.  

  • Virtual pre-conference workshops on Monday, April 12 for beginner and intermediate users of the Baldrige Framework 

  • Numerous opportunities to network and interact with conference speakers, attendees, sponsors, and exhibitors so you can stay connected with the Baldrige community and ask questions. 

    Sponsorships and virtual exhibit opportunities are also available! 

    For more information about the Quest for Excellence Conference, visit the conference webpage. For questions about registration, contact Showcare at or (888) 288-3598. For general questions about the virtual event, contact the Baldrige Performance Excellence Program at (301) 975-2036 or