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Become an Examiner

"Becoming a [Partners in Performance Excellence] Baldrige Examiner was a rigorous, disciplined and time-consuming immersion in Baldrige theory and practical application.  It challenged my own learnings and applications and led to numerous discussions and debates about how to move our organization towards true excellence. I put a lot more effort into it than I expected, and the returns justified every bit. I would highly recommend the examiner route to any healthcare executive considering the Baldrige journey—it continues to reward long after you're done."

— Peter J. Holden, President & CEO, Jordan Health Systems

2024 Examiner and Leadership Training - Spring Offering

A virtual process that gently spans 6 weeks of working through learning management system modules, completing work each week and joining a once per week Zoom session to reinforce learnings, set-up for the upcoming week and ask questions.


Kick-off and Orientation is on Feb 26th, with examiners working through an on-line learning management system - modules assigned for 6 weeks with review of a case study and work submitted through an examination software.  The first assignment is due Mar 8th. Weekly Zooms will be offered to reinforce learning, Q&A, and preparation for the next modules.  After completing this program, there will be an opportunity to join a live application review team. The end date of this program is April 2024.


Instructor:  Laura Kinney, 2002-current Regional and National Examiner (Master)

Question and Answer Session (learn more about the class, effort and application):  Zoom

Sessions are available to learn more the week of Feb 26th. Contact Laura to get a link to a Zoom session (attendance is only necessary once):

  •  Tuesday, Feb 27th at 4:00 pm Eastern

  •  Wednesday, Feb 28th at 12:00 pm Eastern

  •  Thursday, Feb 29th at 5:00 pm Eastern

We really aim to have a collaborative approach with our examiners this year as we continue to look for ways to streamline the process while remaining committed to helping build high-performing leaders and organizations through the use of the Baldrige Framework! If you have already signed up, you will receive direct communications from the instructor.

How To Apply-please complete the form below:

Apply Now using the Examiner Application.  If you cannot access the application, contact us.

About the Examiner Experience - Why Baldrige?

The Partners in Performance Excellence Awards Examiner Experience is our signature program. We use the nationally validated Baldrige Criteria for Performance Excellence as a comprehensive framework for organizational improvement and innovation. We will continue to use the Baldrige Framework in its entirety as we feel it is the organizational and leadership development tool.


The Examiner Experience is often compared to an intense, accelerated MBA program because it teaches you how to create total organizational excellence – being a member of an examiner team in this program is the ultimate in professional leadership development. Once completed, you’ll never look at companies in the same fragmented and piecemeal way ever again. It’s enlightening!


All our faculty and team coaches guiding you in this program are highly experienced past or present National Baldrige Senior Examiners or Judges. Our state program is amongst the best, as evidenced by the frequent participation of individuals from outside of Massachusetts. We have recently had examiners from Texas, Rhode Island, Connecticut, New Hampshire, and New York.


Examiner Training/Leadership Development Program

Our examiner training program is where we use the Baldrige Criteria for Performance Excellence to build your systems thinking and skills in assessing an organization’s application developed for training National Baldrige Examiners. This in–depth view of the criteria will incorporate practical exercises in team settings that closely mimic the work for the actual award cycle process. PiPEx is now able to offer training completely virtually with modules in a learning management system, application review software and Zoom meetings weekly to reinforce learning, answer questions and prepare for the next module.  This leads to the actual application that you will be analyzing for the Application cycle.  This experience is designed for senior leaders, department managers, practitioners, community leaders, government and non-profit leaders, and business and non-business professionals who want to learn more about what’s important to their organizations and how other organizations have used the Criteria to improve. We are also reinforcing how the Baldrige framework, systems and results helps create strong leaders for any industry or sector.  The national Baldrige Examiner Training program is frequently recognized as one of the best leadership development programs (Baldrige Program Again Ranked Among Best for Leadership Training | NIST). 


During the program, we will use the newest Baldrige application case study to:

  • Help you understand the key requirements of the seven Baldrige Categories and 17 Items

  • Score responses using Approach, Deployment, and Results dimensions

  • Focus on understanding and reducing scoring variability

  • Pool our knowledge in team-building exercises, learning from each other in the process

  • Learn how to evaluate an organization's Award application, appropriately applying the Criteria with due regard for the organization's size, industry, and other factors

  • Understand and apply the consensus scoring process

  • Add value to the applicant with Feedback Reports

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