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What is Baldrige?

The Baldrige Performance Excellence Program helps organizations address a dynamic environment, focus on strategy-driven performance, and achieve customer and workforce engagement, improve governance and ethics, societal responsibilities, competitiveness, and long-term organizational sustainability. It offers you a comprehensive management approach that focuses on results in all areas, organizational and personal learning, and knowledge sharing.  Partners in Performance Excellence contributes in this mission by providing regional support to New York, Massachusetts, Connecticut and Rhode Island for organizations taking their first steps toward national recognition.

Baldrige Excellence Framework booklet

The Criteria for Performance Excellence is a unique leadership and performance management framework to empower your organization to accomplish its mission, improve results, and become more competitive. It enables leaders to actually see the systemic nature of their organization in real time. The criteria is the foundational assessment tool used for both the Baldrige Performance Excellence Program and PiPEx.  The booklet includes guidelines for responding to the Criteria and a glossary of key terms. Additionally included are the Core Values and Concepts (beliefs and behaviors found in high-performing organizations).

Learn from the Best

Don’t take our word for it – find out about winning organizations who have made a significant improvement in their organization and communities through application of the Baldrige Criteria. Find out more about Baldrige Award Recipients.


One of the best ways to learn is to read about past recipients

Baldrige Award Recipients


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