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Sun, Apr 07

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Gaylord National Harbor

31st Annual National Quest for Excellence Conference

COME. LEARN. NETWORK. ENGAGE. Attend and engage with current and former Malcolm Baldrige National Quality Award recipients and take home solutions to help your organization achieve breakthrough performance and results.

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31st Annual National Quest for Excellence Conference
31st Annual National Quest for Excellence Conference

Time & Location

Apr 07, 2019, 7:00 PM – Apr 10, 2019, 11:00 PM

Gaylord National Harbor, 12, Oxon Hill, MD 20745, USA

About the event

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COME. LEARN. NETWORK. ENGAGE.

Attend and engage with current and former Malcolm Baldrige National Quality Award recipients and take home solutions to help your organization achieve breakthrough performance and results.

Showcasing the best practices of the 2018 Baldrige Award recipients. Also, featuring former Baldrige Award recipients from all sectors! Learn role model best practices in leadership; strategy; customers; measurement, analysis, and knowledge management; workforce; and operations and learn how to achieve outstanding results for your organization!

AWARD CEREMONY

Sunday, April 7

Join us Sunday evening for the Award Ceremony and Dinner honoring the 2018 recipients.

Conference Highlights

Former Award Recipients Participating

Former Baldrige Recipients presenting during the Monday and Tuesday Quest concurrent sessions include Adventist Health Castle, Advocate Good Samaritan Hospital, Bristol Tennessee Essential Services, Charleston Area Medical Center Health System, Charter School of San Diego, City of Fort Collins, Elevations Credit Union, Guidehouse (formerly PricewaterhouseCoopers Public Sector), K&N Management, Mid-America Transplant, Momentum Group, Mountain Valley of Cascadia (formerly Kindred Nursing and Rehabilitation-Mountain Valley), Ritz-Carlton Hotel Company, Southcentral Foundation, Stellar Solutions, Studer Group, and University of Wisconsin-Stout.

Category Best Practices Session

Two organizations recognized by the Baldrige Panel of Judges for Category Best Practices will be featured in a session on Tuesday, April 9.

Howard Community College, Columbia, Maryland—leadership (category 1)

Mary Greeley Medical Center, Ames, Iowa—customers (category 3)

Early Bird Discount Ends March 11, 2019

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